|
To report the claim directly with your insurance company, click the appropriate company listed to your left
What You Should Do Auto Accidents
First and foremost, if anyone is injured, provide immediate first aid assistance and call for emergency services. Exchange your name, address, telephone number and insurance information with the driver
of the other car(s) involved in the accident. Write down the following information:
- The date, time, and place of accident
- Description of how the accident occurred
- The name and address of owner of the other automobile
- The other driver's license number
- The names and addresses of all passengers and witnesses
- The license plate numbers of the other vehicles, including year, make and model
Promptly report the accident to the nearest police station and complete any necessary incident reports. Cooperate fully with the police, but do not make any admissions about your responsibility in the accident. Report the claim to
your insurance company or
Shuffain Insurance Agency immediately.
Do not sign any statements for anyone other than an authorized representative of your insurance company or agency — be sure to request identification. Property Losses
In the event of a property loss, such as a structure fire or natural disaster, here are some tips on what should be done:
First and foremost, if anyone is injured, provide immediate first aid assistance and call for emergency services. Take reasonable measures to make temporary repairs in order to protect your property from further damage. Save receipts and keep a record of any costs associated
with this loss. Prepare a list of lost or damaged items. Report the claim to your insurance company or
Shuffain Insurance Agency immediately.
|
| What We Will Do When you contact our office to report a loss, the customer service representative will complete the necessary forms and send them to your
insurance company for processing. The insurance company will assign a claims adjuster to your account. The claims adjuster will contact you to set up an appointment to view the damaged property and process the loss. Our agency will work consistently with
the insurance company and adjuster to resolve any questions and ensure that your claim is processed promptly and efficiently. If you encounter any problems, be sure to contact
Shuffain Insurance Agency immediately for assistance.
|
