17 Pond Street
PO Box 546
Sharon, MA  02067

 

Phone:
Fax:
Email:

781-784-3920
781-784-8543
info@shuffaininsurance.com

 

 

 Claims Reporting Center
To report the claim directly with your insurance company, click the appropriate company listed to your left

What You Should Do

  • Auto Accidents
    First and foremost, if anyone is injured, provide immediate first aid assistance and call for emergency services.

  • Exchange your name, address, telephone number and insurance information with the driver of the other car(s) involved in the accident.

  • Write down the following information:
    • The date, time, and place of accident
    • Description of how the accident occurred
    • The name and address of owner of the other automobile
    • The other driver's license number
    • The names and addresses of all passengers and witnesses
    • The license plate numbers of the other vehicles, including year, make and model

  • Promptly report the accident to the nearest police station and complete any necessary incident reports.

  • Cooperate fully with the police, but do not make any admissions about your responsibility in the accident.

  • Report the claim to your insurance company or Shuffain Insurance Agency immediately.

  • Do not sign any statements for anyone other than an authorized representative of your insurance company or agency — be sure to request identification.

Property Losses
In the event of a property loss, such as a structure fire or natural disaster, here are some tips on what should be done:

  • First and foremost, if anyone is injured, provide immediate first aid assistance and call for emergency services.

  • Take reasonable measures to make temporary repairs in order to protect your property from further damage.

  • Save receipts and keep a record of any costs associated with this loss.

  • Prepare a list of lost or damaged items.

  • Report the claim to your insurance company or Shuffain Insurance Agency immediately.

What We Will Do

  • When you contact our office to report a loss, the customer service representative will complete the necessary forms and send them to your insurance company for processing.

  • The insurance company will assign a claims adjuster to your account.

  • The claims adjuster will contact you to set up an appointment to view the damaged property and process the loss.

  • Our agency will work consistently with the insurance company and adjuster to resolve any questions and ensure that your claim is processed promptly and efficiently.

  • If you encounter any problems, be sure to contact Shuffain Insurance Agency immediately for assistance.